Terms of service

Terms of Service – Factory Direct Mats

Overview
This website is operated by Factory Direct Mats. Throughout the site, the terms “we”, “us” and “our” refer to Factory Direct Mats. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service, including any additional policies referenced here.

If you do not agree with these terms, you should not access or use our website or services.

1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our service.

2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, or services without written permission from us.

3. Product Information and Pricing
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all information on the website is always complete, accurate, or current.

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Orders and Payments
By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to:

  • Refuse or cancel any order

  • Limit or cancel quantities purchased per person or per order

  • Cancel orders suspected of fraudulent activity

If we cancel or modify your order, we will attempt to notify you using the contact details provided at checkout.

5. Shipping and Delivery
Shipping times are estimates and may vary depending on location, courier delays, or external circumstances. Factory Direct Mats is not responsible for delays caused by shipping carriers or customs processes.

Further details can be found in our Shipping Policy.

6. Returns and Refunds
Returns are accepted in accordance with our 30-day return policy. Items must meet our return eligibility requirements to qualify for a refund or exchange.

Please refer to our Return Policy for full details.

7. Intellectual Property
All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Factory Direct Mats and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability
Factory Direct Mats shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, our products or website.

9. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be posted on this page.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

10. Contact Information
If you have any questions about these Terms of Service, please contact our customer support team.